Industrial Customer Service Representative

Employee Type: Full Time
Job Type: Customer Service
Industry: Indsutrial
Education: HS Diploma
Experience: 3-5 years
Compensation: $14-16/HR

Description

Industrial Customer Service Representative

 

  • Handle customer inquiries and resolve issues
  • Process Bill of Lading
  • Adjust shipping documents
  • Create spreadsheets to keep track of logs
  • Familiarize yourself with industrial products
  • Logistics (Expedite/Change Orders)
  • Use Micorosft Access, excel and outlook
  • Handle purchase orders

Requirements

  • Previous experience with microsoft excel, work, outlook and access
  • Background in industrial customer service
  • Ability to process credits & debits
  • Previous experience handling shipping documents and adjusting orders
  • Excellent communication and interpersonal skills
  • Strong attention to detail